VFS Global employees can provide you with information and form for Italy visas, but they are not able to provide you advice regarding which visa you should apply for.
If you do not know whether you need a visa to come to the Italy, or which immigration category is most suitable for you, Ministry of Foreign Affairs Do you need a visa? tool will help you find the answer.
The Embassy of Italy in Dhaka represents Greece, Slovakia & Malta for short term (C type) visa. The process and required documents are the same as when applying for a Schengen visa with Italy as the main destination.
Some categories are exempted from the visa fee, which are updated for specific visa category.